Termos de serviço
Terms of Service
These Terms of Service govern your access to and use of yanglijerseys.com and any purchases made through YangLi Jerseys.
By accessing our website, using our services or placing an order, you agree to these Terms of Service and the policies referenced on our website.
1. Products and Product Information
We make reasonable efforts to present our products, descriptions, colours, designs and images as accurately as possible.
Product images are provided for illustrative purposes. Colours, positioning of details and minor manufacturing characteristics may vary slightly depending on screen settings, production batches or manufacturing processes.
Minor variations that do not materially affect the product's overall characteristics may occur between the images displayed on our website and the item received.
2. Prices and Charges
Product prices are displayed in the currency shown on our website or during checkout.
Where applicable, prices include applicable taxes unless clearly stated otherwise. Any applicable delivery charges will be displayed before you complete your purchase.
Prices, promotions and product availability may change from time to time. These changes will not affect orders that have already been confirmed, except where required by law or when an obvious pricing error has occurred.
3. Orders and Payments
When placing an order, you are responsible for ensuring that all information submitted during checkout is accurate and complete.
Your order is considered confirmed after payment has been successfully authorised and the order has been accepted for processing.
We may refuse or cancel an order where reasonably necessary, including in cases of:
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Product unavailability;
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Obvious pricing errors;
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Payment failure;
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Suspected fraudulent activity;
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Incorrect or incomplete order information;
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Other legitimate security concerns.
If we cancel an order after payment has been collected, the amount paid for the cancelled order will be refunded using the appropriate payment method.
4. Shipping and Delivery
After payment confirmation, orders are typically processed within 3–5 business days.
Once an order has been dispatched, estimated delivery time is approximately 7–14 business days.
Processing and delivery times are estimates and may be affected by high demand, public holidays, customs procedures, carrier delays, weather conditions, logistical disruptions or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate recipient name, delivery address, postal code and contact information before completing an order.
Additional information about preparation times, tracking and delivery is available in our Shipping Policy.
5. Returns, Exchanges and Refunds
Eligible return, exchange and refund requests are handled in accordance with our Return & Refund Policy and applicable consumer protection laws.
Where applicable under consumer law, customers may have the right to withdraw from eligible distance purchases within 14 calendar days after receiving the order.
Products must meet the return conditions described in our Return & Refund Policy.
6. Personalized Products
Please review all personalization details carefully before completing your purchase.
Personalized products include jerseys made with:
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Custom names;
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Custom numbers;
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Custom patches;
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Other modifications requested by the customer.
Where permitted by applicable law, products made according to the customer's specifications or clearly personalized may not be eligible for cancellation or return due to a change of mind.
This does not affect your statutory rights if a personalized item is defective, damaged, incorrect or does not conform to the applicable contract requirements.
7. Customer Responsibilities
You are responsible for reviewing all information provided before placing an order, including:
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Selected products and quantities;
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Sizes and product options;
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Personalization details;
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Delivery and contact information.
If you notice an error after placing your order, please contact us as soon as possible. We cannot guarantee that changes will be possible after an order has entered preparation or production.
8. Website Content and Intellectual Property
The original website layout, store-created text, graphics, branding elements, photographs and other content belonging to YangLi Jerseys may not be reproduced, modified, distributed or commercially used without prior authorisation, except where permitted by law.
Unauthorised use of our original store content is prohibited.
9. Events Outside Our Control
We are not responsible for delays or failures caused by circumstances outside our reasonable control, including:
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Carrier disruptions;
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Customs procedures;
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Severe weather conditions;
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Strikes or transportation interruptions;
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Other similar external events.
Nothing in these Terms of Service excludes, restricts or limits any right or remedy that cannot legally be excluded or restricted under applicable consumer law.
10. Acceptable Use
You must not use our website in a way that is unlawful, fraudulent, harmful or intended to interfere with the operation or security of our services.
Attempts to access restricted systems, misuse website functionality, introduce malicious software or conduct fraudulent transactions are prohibited.
11. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store and protect your personal information.
12. Changes to These Terms
We may update these Terms of Service when necessary to reflect changes to our website, services, business operations or applicable legal requirements.
The latest version will be published on this page together with the relevant update date.
13. Applicable Law
These Terms of Service are subject to applicable Portuguese and European Union law where relevant.
If you are a consumer, any mandatory consumer protection rights available to you under applicable law remain unaffected by these Terms.
14. Contact Us
If you have any questions about these Terms of Service, your order or our store policies, please contact us:
Email: contact@yanglijerseys.com
Our customer support team will be happy to assist you as quickly as possible.